Lowongan Customer Service Officer di Jakarta PT. Delta Mutiara Amartara

URGENTLY REQUIRED

Our Client, one of Leading Bank in Asia looking for people who are highly motivated, responsible, talented and commited to a dynamic and energetic with strong interpersonal to become part of our team spirit for the vacant position:

CUSTOMER CENTER OFFICER

Job Description:

·         Maintain service level at 85% from total incoming calls/month

·         Maintain pickup rate at 90% from total incoming calls/month

·         Maintain abandoned rate at max 3% from total incoming calls/month

·         Cooperate with related unit and branch in delivering customers inquiries and complaints

·         Record summary of customers call record for review on BI weekly basis

·         Maintain good relationship with other related units, to increase working effectiveness and mutually beneficial working activity.

Requirements:

·         Male or Female maximum 30 years old

·         Minimum Bachelor Degree from any major (Fresh Graduates are encourage to apply)

·         Good command of English, verbal and written

·         Computer Literate (Microsoft Office, Internet)

·         Experience with consumer banking products, services and channels would be a definite plus.

·         Willing to work in shift schedule

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Should you find yourself interes and fulfill requirement above, please send your application letter and CV to:

[email protected]

or

PT. Delta Mutiara Amartara
STC Senayan Lantai 3 Unit 173B
Jl. Asia-Afrika Pintu IX Gelora Senayan
Jakarta Pusat 10270

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