Customer Service Officer
Lokasi : Indonesia-ANZ Tower, Indonesia-ANZ Bandung Jawa, Indonesia-ANZ Surabaya Pemuda, Indonesia-ANZ Medan Diponegoro
Challenging role with development opportunities
An exciting opportunity in a fast paced environment
Customer focused role
ANZ realises that our greatest asset is our people. We are vibrant professionals on a journey to create a super regional bank that aims to be the best connected and most respected bank in the Asia Pacific region. ANZ is currently connected across 32 countries and provides world class learning opportunities and compelling career pathways for its people.
We’re exploring new and better ways to progress the business with energy and enthusiasm. Backed by a proud and established heritage, we’re on a journey creating a super regional bank. Connected by integrity and clarity of strategy, there is a real sense of excitement about the future.
We believe a vibrant, diverse and inclusive workforce is a business advantage. We support our people to progress and value the unique perspectives, experiences and skills of all employees regardless of gender, age, cultural background, disability, sexual orientation, family and caring responsibilities, and religion. We are proud to be recognised as an employer of choice by our communities.
As a Customer Service Officer, you will be the first positive client contact for every client that visits the ANZ Signature Priority Banking. In this role you will be responsible for maintaining and developing customer relationship by providing excellent service and exceeding customer needs and to clearly demonstrate willingness to spot potential sales opportunities and develop these into profitable sales for Bank, include prospecting the marketplace for new customers as well as maximizing existing customer relationships.
· Minimum 1 year of experience in Customer Service position
· Able to communicate in English
· Good communication skills and problem solving skills
· Knowledge in basic banking products will be an advantage
Due to Indonesia's current legislative requirements, this role is only open to Indonesian nationals.
This is an opportunity to undertake a role offering exceptional opportunities for professional development with a broad range of career paths. It’s a place where the determined can succeed, the willing can grow and together, we can prosper. We connect you to your world of opportunity.
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